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GridOps Labs

Distribution operator training

Practice the decisions before they happen on the desk.

Scenario-based proficiency training for electric distribution operations.

GridOps Labs gives developing and experienced operators repeated practice working through restoration, abnormal conditions, conflicting information, loading, system configuration, and competing priorities.

Summit Electric distribution system at night in a storm: Feeder 120 is in CB-120 lockout with 1,842 customers interrupted, a normally-open tie reaches alternate source Feeder 88 — the tie is available, but is the path?

Why repetition

Some lessons shouldn't depend on waiting for the right outage.

Operators learn an enormous amount on shift: from real events, from mentors, from on-the-job training. That experience can't be replaced.

But the abnormal, rare, and high-value situations don't arrive on a training schedule. An apprentice might go a year without seeing the event that would have taught them the most.

GridOps creates that exposure on purpose, as a repetition layer alongside the training utilities already run.

Public Decision Lab

Take the desk for one event.

A feeder locks out on a fictional system. You assess, isolate, restore, and decide. Then you see what your decision did, and why. About 2–4 minutes. No account.

GridOps Field Test

DL-001 — The Easy Tie

Public beta
Summit Electric distribution system at night in a storm: Feeder 120 is in CB-120 lockout with 1,842 customers interrupted, a normally-open tie reaches alternate source Feeder 88 — the tie is available, but is the path?

Summit Electric

02:37

Feeder 120 lockout

Storm cell over the east service area.

CB-120 has tripped, reclosed, and locked out.

2–4 minutes · No account needed · Fictional system

Summit Grid is a fictional training environment. GridOps Labs provides educational training content and does not replace employer operating procedures, qualification requirements, safety rules, or authorization to operate electrical systems.

The scenario library

Practice the problems that don't happen often enough to train on.

50+ scenarios planned across eight operational domains and three difficulty levels. One grid, Summit Grid, with dozens of distinct operating problems — so a rare event isn't the first time an operator reasons through it.

Pixel illustration: a control-room one-line showing three feeders restored while a crew works an active, grounded work zone.
A GridOps debrief on Summit Grid: every feeder restored — including the section that was still a tagged, grounded work zone.
  • Restoration & Switching

    Isolation, sectionalizing, alternate-source restoration, and returning to normal.

  • SCADA & Telecommunications

    Stale indications, telemetry loss, failed control, and SCADA-vs-field disagreement.

  • Field Communication & Coordination

    Conflicting or incomplete reports, device identification, and crew coordination.

  • Alarm Management & Situational Awareness

    Alarm storms, buried critical alarms, and recognizing system-wide patterns.

  • Loading & System Configuration

    Post-transfer loading, equipment limits, and electrically possible but operationally poor moves.

  • Protection & Abnormal Conditions

    Lockouts, relay targets, recloser behavior, and protection that changes the plan.

  • Concurrent Events & Workload

    Simultaneous events, competing priorities, interruptions, and triage.

  • Information Quality & Operational Judgment

    Missing or conflicting information, uncertainty, and when not to operate.

How GridOps works

Learn the concept. Practice the decision. Debrief the reasoning.

  1. 01

    Learn

    Foundational concepts, terminology, and equipment behavior — delivered as structured digital learning built with Articulate 360 and Rise 360.

  2. 02

    Practice

    Apply those concepts on the desk inside a Decision Lab: grid state, SCADA, field reports, alarms, loading, and a real operating decision.

  3. 03

    Debrief

    See what changed and why — the information available, what was assumed, the consequence, and the competency the scenario exercised.

Concept learning can be delivered through Articulate 360 and Rise 360; the Decision Labs and Summit Grid are GridOps Labs' own practice environment.

What we train

Six areas of operating judgment.

Each Decision Lab looks for evidence in a few of these. No single scenario measures any of them on its own.

System awareness
Understanding sources, topology, energized and de-energized state, and configuration.
Electrical awareness
Considering loading, equipment limitations, voltage, protection, and source-path consequences.
Information awareness
Distinguishing what is known, indicated, reported, inferred, or assumed.
Operational judgment
Choosing an appropriate course of action based on available conditions.
Execution discipline
Verifying, communicating, maintaining state awareness, and confirming outcomes.
Workload & prioritization
Determining what matters first when multiple events compete for attention.

The training environment

Summit Grid

Summit Grid is GridOps Labs' fictional electric distribution training environment, operated by a fictional utility, Summit Electric.

It's intentionally simplified where simplification helps learning. It isn't based on any one utility's SCADA, ADMS, maps, procedures, or equipment identifiers.

That's what lets the reasoning transfer. Complexity is added progressively: training views first, then more realistic operating views with ratings, alarms, and competing information.

We don't teach one utility's control system. We train the thinking behind the work.

Summit Grid overviewA fictional distribution system with three substations, four feeders, and three normally-open ties connecting Feeder 120 to its neighbors.TIE ATIE BTIE CF120F121F123F122SUMMIT SUBF120 · F123CEDAR FLAT SUBF121PINE RIDGE SUBF122Fictional training environment · not to scale

Information provenance

Every piece of information says where it came from.

GridOps labels information by how the operator knows it — not as a ranking of trust, but to make it obvious what a decision is actually resting on. It's a habit that holds up on a bad night.

KNOWN
Established by record or direct confirmation
INDICATED
What the control system shows
REPORTED
Someone told you
INFERRED
Worked out from other information
ASSUMED
Taken as true without checking

GridOps doesn't replace experienced operators. It makes their experience easier to transfer.

Experienced mentors provide

  • Local context
  • Procedure
  • Nuance
  • Judgment
  • Coaching

GridOps provides

  • Structured repetition
  • Scenario exposure
  • Consistent practice
  • Replay
  • Feedback
  • A common training environment

For utility training teams

Where GridOps fits in a training program.

  • Developing operator training

    Give apprentices repeated exposure to situations they might not see on shift for months.

  • Recurrent proficiency

    Keep qualified operators practiced on the decisions that don't come up often.

  • Abnormal-condition practice

    Work through equipment that doesn't behave as expected, without the system at stake.

  • Facilitated scenario workshops

    Run a lab as a group, pause at the decision, and let the room argue it out.

  • Training-program supplementation

    Add a repetition layer alongside your existing qualification path.

  • Readiness during modernization

    Keep operator judgment moving with the new tools, not a step behind them.

  • Between full simulator sessions

    Short, focused practice in the weeks between scheduled simulator time.

  • Mentor and apprentice discussion

    Use the replay as a shared starting point for a real conversation.

You're the operator

One question. What would you do?

02:37

Summit Electric

Feeder 120 lockout

  • Fault isolated.
  • Three alternate restoration paths are available.
  • The closest tie is available.
Do you close it?

You can't schedule the next difficult operating condition. You can practice for it.